Shipping & Delivery

International Shipping

We are pleased to offer shipping to destinations around the world.

Delivery Estimates: Once dispatched, international orders typically arrive within 5 to 14 business days. Please note this is an estimated timeframe and not a guaranteed delivery date. Shipping delays can occasionally occur.

Customs, Duties & Taxes: Your order may be subject to import duties, taxes, and customs clearance fees levied by the destination country. These charges are the sole responsibility of the customer. We cannot predict or control these fees, which are determined by your local authorities.

Delays

We are not responsible for delays caused by carriers, customs authorities, weather, or other events beyond our reasonable control.

Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us at ruitongonline@outlook.com within a reasonable time so we can assist.